Privacy Policy LAST MODIFIED: MAy, 2024

We care about the privacy of your personal information and are committed to protecting it. For the applicable data protection laws (the UK General Data Protection Regulation, together with any implementing legislation, particularly the Data Protection Act 2018), the company responsible for your personal information is Ark Academy & is incorporated into our Terms & Conditions and applies to information obtained by us through your use of the information, software, products and services made available through our website.

We collect information that, alone or in combination with other data, could be used to identify you, such as your e-mail address, name, physical address, tel or employment information. If you purchase from us, we will collect and store your billing and credit card information. Wemay also collect anonymous demographic information which is not unique to you, such as your postal code and preferences.  

You voluntarily give us certain personal information, including your: Name, e-mail address and billing information, if you make a purchase or pay subscription fees. This is required to complete a commercial transaction on the website. Information from third parties:We collect personal information about you from third parties such as social media networks. We use this information to source potential customer leads.

When you visit our website, we automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, and internet service provider. We analyse and use this information to better understand how our users use the service, to maintain and improve our service, and in some cases, to publicly disclose aggregated statistics regarding our services.

Ark Academy collects and uses your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including to:

• Operate the website and deliver the services.
• Communicate with you about the services you use and respond to requests for assistance, including account verification support if you're having difficulty accessing your account. 
• Ark Academy will send a welcome email following registration to all registered users. We also periodically send service updates to registered users.
• Display user content associated with your account and make sure it is available to you when you use our services.
• Understand and improve how our users use and interact with our services.
• Publicly disclose aggregated statistics regarding our users’ use of our services & market our services to you.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and taking steps, at your request, to enter into such a contract. When we process any payment made by you, we process your personal information to prevent or detect fraud (including fraudulent payments and fraudulent use of the website) and for the collection of taxes and duties. The legal basis for this processing is compliance with our legal obligations.

With your consent, we will send you direct marketing emails from our third-party partners.

Ark academy
Unit 139167, PO Box 7169, Poole, BH15 9EL